This notice applies to Phoenix Aviation Charters LLC, the registered entity for this messaging program, and its parent, Phoenix Aviation Solutions, LLC (collectively, Phoenix, we, or us). Phoenix uses your mobile number, messages, relevant flight-request and quote details, consent records, and delivery information to provide customer support and requested SMS notifications. Alex is an AI concierge, and messages may be processed by ElevenLabs, Twilio, and service providers supporting the Phoenix platform. Conversations may be stored in Phoenix's customer records for support and follow-up.
We do not sell or share mobile numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. We share information with service providers as needed to operate this messaging service and as required by law.
Message frequency varies with your requests and conversations. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Texting a support question does not enroll you in promotional text sequences. Opting into flight-request and quote notifications does not constitute consent to promotional text messages.
For questions about SMS privacy, call Phoenix Aviation Charters at (629) 206-5011.