SMS service is currently unavailable while carrier registration is pending. This page previews the planned consent flow. Phoenix will not claim SMS delivery is active until a controlled production test passes.
To receive flight-request and quote updates, sign in to your Phoenix account, open Account, and verify your mobile number in the security settings. Then select the SMS checkbox and save your notification preferences.
Account notification form preview
This public preview shows the consent wording in the signed-in account form. It does not collect a phone number or enroll you in messages.
Sign in to manage SMS preferencesTexting Alex after activation
SMS conversations with Alex are not currently available. After Phoenix announces activation following a controlled production test, you may initiate a support conversation by texting (629) 206-5011. Alex is an AI concierge. Replies will relate to your inquiry; texting a question will not enroll you in promotional campaigns. Frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help.